How do you want your car

 What happens at delivery?

We have adjusted our delivery process to better protect our customers during these unprecented times. Please view a breakdown of our updated touchless delivery experience below...

  1. Driver's license confirmation: Our Advocate will ask you to send a selfie with your driver’s license.

  2. Vehicle sanitation: We’ll unload the vehicle and use sanitizing wipes on the keys, shifter, and steering wheel. We’ll then leave the paperwork with a pen and keys inside the car.

  3. Customer call: Once the car is ready, we will get into the hauler and give you a call to let you know that you can take a look.

  4. Document review: After you’re finished with your test spin, we’ll call to walk you through signing your registration documents.

  5. Envelope collection: Once your paperwork is signed, we’ll ask you to place the registration envelope, along with any titles or checks, if applicable, in a secure spot for us to collect.

  6. Purchase completion: If everything is good to go, we’ll complete the purchase in our system and give you a call to say thanks!

  7. Paperwork review: Finally, we’ll review the paperwork for accuracy from inside the hauler before returning to our hub.

Comments